Deleting your SontraVPN account

Follow the steps below to delete your account and all related data.

How to delete the account

  1. Sign in to your account at account.sontra.pw
  2. Open “Account settings”
  3. In the “Delete account” section press “Delete my account”
  4. Confirm by entering your current password
  5. The account is marked for deletion with a 90-day waiting period
  6. During those 90 days you can cancel the request from the settings

What will be deleted

  • Email and account profile
  • Device list
  • VPN configurations
  • Connection history
  • Subscription and billing information

What is kept

  • Anonymised service statistics (not linked to a user)